An AI assistant for your website, trained on your own content and free with a new site
A website AI assistant is a chat window that answers visitors’ questions from your own pages and documents, in your voice, and gets a person involved when it should. It is built by collecting your content into a knowledge base, writing the rules it operates under, and connecting it to your inbox. HeliumSol builds one into every website in its free offer, with the first month of API usage included.
How is the assistant "trained" on my website?
Not by retraining a model. Your pages, documents and FAQs are collected into a knowledge base, and when a visitor asks something, the relevant parts are given to the model along with its rules so it answers from your material rather than from general knowledge. Change a page and the assistant’s answers change with it; there is no retraining step and no waiting.
This is the approach used for the assistant on this site, whose knowledge is a plain-text summary of the company plus the site’s own pages, including its policies. The rules sit beside the knowledge as ordinary text a person can read and change.
What can visitors ask it?
Anything your content answers. For a typical business site that means:
- What you do, for whom, and where.
- How a project, appointment or order works from first contact to finish.
- What is included and what is not, from your published descriptions.
- Policies: cancellations, returns, privacy, hours.
- How to get in touch, and a way to leave their details right there in the chat.
- Whether you are the right fit, answered honestly, including when the answer is no.
What does the assistant refuse to do?
Restraint is a feature. These rules are written in plain language and enforced on every message.
| It will not | Because |
|---|---|
| Quote a price, estimate or timeline it was not given | Those are decided by a person who understands the project |
| Promise results: leads, sales, rankings, savings | Nobody can, and a chatbot that does damages your credibility |
| Invent a client, statistic or example | Everything it says must trace back to your content |
| Claim to be human | Trust, and in some jurisdictions, the law |
| Follow instructions hidden in a visitor’s message | Visitors can try to override its rules; it treats such text as data, not commands |
How quickly can it be live on my site?
The steps are short when the content exists. The free offer builds the site and the assistant together.
- 1
Content in
Your pages, documents and the questions you hear most, or just the form on the signup page if the site is new.
- 2
Rules agreed
Tone, scope, what it must never say, when to fetch a person. One page of text you approve.
- 3
Private test
You try it with the questions customers actually ask. Weak answers become content fixes.
- 4
Live, with caps
The widget goes on every page, with a monthly usage cap and a per-visitor rate limit already set.
Free with a new website, API usage included for a month
HeliumSol will build your website and this assistant together at no charge, and cover the assistant’s API usage for the first month. The exact terms are on the signup page.
Get the free website and assistantFrequently asked questions
Is this the same as a chatbot?
A website assistant is a chatbot grounded in your content. "Assistant" is used because it can also be given tools to look things up or take actions; see AI assistant solutions. The free offer includes the answering and lead-capture version.
What does it cost after the free month?
API usage is billed at cost and the rate is confirmed with you in writing before the included month ends. Usage for a typical small business site is small because routine questions are handled by an inexpensive model.
Can I edit what it knows myself?
Yes. The knowledge base is your content plus a plain-text summary; updating either updates the assistant. HeliumSol can do it for you if you prefer.
Does it slow my website down?
The widget loads after the page, so it does not affect how fast your pages appear or how search engines measure them. The site you are reading uses the same approach.
What happens to the conversations?
They are stored in a database you control, and leads go to your inbox or CRM. Your privacy policy describes the assistant, as HeliumSol’s own policy does.
Can it hand off to a real person during the chat?
Yes. When a visitor asks for a person, or the assistant cannot help, your team is notified and can join the conversation or follow up by email or phone, whichever you choose.
Related pages
- AI assistant solutionsAssistants that look things up and take actions.
- AI chatbot developmentWhat is in a HeliumSol chatbot build.
- AI assistant vs chatbotWhich one your business needs.
- What the free chatbot includesExactly what the free assistant knows and does.
- AI customer support chatbotThe same assistant, pointed at support.
- Full-stack website developmentThe site the assistant lives on.
Start with a free website and chatbot
HeliumSol will build and host your website, add a knowledge-base chatbot trained on your business, and set up email on your domain. Hosting, chatbot API usage and email are included for the first month. One short form, and a person reads it.
Why free? It is part of the Founding Partner Program: a small number of businesses, honest feedback in return, everything in writing first.